Do you have a safelight story

The auto glass repair place that will come to you wherever your are.
I have two stories and there are no good. The commercials act like to come up to you right away and they don’t even if they do come out to you.

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FaeLuna · 31-35, F

I juat had them replace my cracked windshield a few weeks ago. They came right out to the apartment, did the job, left, and it was all good! Only complaint was that it took them three days to get to me because that was the earliest appointment I could get. But that's hardly their fault.

Jonjdw · 51-55, M

@FaeLuna good for you I’m sure there’s lots of good stories.

But for me they were supposed to come to my house while I was at work with the other car and they told me they didn’t have time that day that I had to bring it to them so I had to leave work early

Then another time I could not get on the automated service to tell me when they could do it call a mom and pop place it was done the next day for cheaper

Byron8by7 · M

I have no experience with Safelite. I see their TV commercials all the time! I did a Google search for local Safelite "dealers" in the Milwaukee area, where I live, and this is from one of them:

Questions & answers
Q: Do you come to my home?
A: Yes but it does add to the cost

So, there you have it.

Crazywaterspring · 61-69, M

Safelite has agreements with insurance companies. If you're paying for auto glass yourself call a local mom and pop operation. Half Safelite's price and usually excellent service.

Jonjdw · 51-55, M

@Crazywaterspring my first time dealing with them was through my auto insurance. I need it done. I ended up leaving work early because they told me they didn’t have time to come out to my home.

The second time was not through insurance. It was all automated on the phone couldn’t get a hold of a live person because I wanted to know when they could fix. Yes ended up calling on mom and pop place got it a little bit cheaper and the very next day done. Guy at work who went through his insurance company had to wait I think like a week.

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