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whowasthatmaskedman · 70-79, M
It does rather sound as if you are being condescended to at the very least. Its hard to know without a lot of context when to ignore the slight and maintain your dignity or ask nicely to speak to someone with more experience in business communication.
Tomorrow · 56-60, F
@whowasthatmaskedman There was nothing except business facts and figures in the correspondences. I did ask to speak with someone else. We shall see.