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Government Departments

Just me venting ignore the post Why do they have Phone help lines that no one answers?
Brenda · 61-69, F
40 minutes waiting the guy says "hello what is your queries about today,"
me "I have a question about my pension"
him "ok just a minute"
put me back at the start of the system and now another wait
sick of the bloody Music loop and the automated voice
"Thank you for waiting "
Employ people instead of Robots you greedy money scrimping Bastards
notsure · 56-60, M
Because automated is faster lol
Brenda · 61-69, F
@notsure yeah 1 hour to say "hello" and be dumped
notsure · 56-60, M
@Brenda A record 😉
SW-User
Caz it's fun to troll the public.
Brenda · 61-69, F
@SW-User they are doing a good job then, 3 days I have been trying to sort out a pension problem and all I get is "Thank you for your call, Please hold we will be with you shortly," stamping my foot and growling here
SW-User
@Brenda 🙊 That's actually pretty serious and frustrating. I'm sorry about the ignorant joke.
Brenda · 61-69, F
@SW-User no need to be sorry I am just venting
Brenda · 61-69, F
1 hour 13 minutes talking to someone finally
notsure · 56-60, M
Hope they don't cut you off
Orchid · 51-55, F

 
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