I Was Overwhelmed Last Week

Everything hit me left and right last week. Big things.

I am great at priortizing and multi tasking, but I have to admit I got overwhelmed. I am usually pretty patient and don't snap, but when I received the 5th notice that my trip had been cancelled, I lost it.

It is really tough to travel now. Smaller companies are struggling. They refuse to give refunds. Travel insurance makes up excuses to not pay or makes you wait for months.

I contacted UTO Vacations on this last cancellation and it was not pretty. I demanded my money back. I told them I would not pay a penny more. I told them I was contacting Travelzoo,which I did and sent them all of my emails.

I think it is terrible that a person has to resort to being nasty to get resolution on a problem that is not theirs in the making. After things were resolved, Travelzoo said they are still looking into the problems I had.

And what do you know? They found me a spot and I am scheduled to go on time, but out of God forsaken Miami.

This page is a permanent link to the reply below and its nested replies. See all post replies »

PoetryNEmotion · F

Good for you. I find that I have to be rather aggressive in the past year when it comes to getting things done. Even via the cell. People have poor customer service. Some do not care. Itbis what has to be done. Never had to before. A sign of the times. * sighs*

akindheart · 61-69, F

@PoetryNEmotion everything is a challenge

Heartlander · 80-89, M

@PoetryNEmotion I remember an old saying in the US during an era when customer service for most companies was transferred from an uncaring individual to a network of circular computers:

'I'd rather have a reason to call the IRS than to call the phone company"

PoetryNEmotion · F

@Heartlander You know so much. Thank you for sharing that.