Manners matter, and they are not optional. So don't forget to say "please" and "thank you" and "miss" and "ma'am" and "sir". Smile and be polite. It will make your day better - and that of everyone you meet.
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they are important but I will not be polite with impolite people. I can't. People who look down on waiters and waitress and treat them like crap. I will respond with crap too.