Last comment gets the most expensive gift from the SW gift store

It's on them to do that. We need some major rebuild work done... the whole bathroom needs taking out and replacing. The toilet isn't high enough for a property for disabled people, the shower drain keeps blocking and there's no way to access that from above because it's cemented into the floor and the shower knobs are broken... they expect me to operate the shower with a pair of pliers - even with hands and eyes full of shampoo because I can't wash my hair without flooding the room.

According to the booklet, we can't dry any laundry until Spring!!! They advise not drying clothing on radiators and unvented tumble dryers are a no no, too. The crappy layout means that we can't get the dryer anywhere near the window or outside wall to throw the hose out of the window.

It's time they stopped blaming us and started to look at what they can do to help their tenants.