Have you ever had an experience with a ‘Karen’?

Yes. When I worked in a hotel. A guy came down to complain about an issue with the water. My manager was already with the plumber, showing him where to go; and would return in a few minutes. I explained the situation to the guest. He demanded to speak to my manager. I said she was on her way back. He started screaming at me to get her on the phone because he wanted to speak to her immediately.

I explained again that she was already on her way back to the front desk. So he started yelling at me again. I said he can go scream at security instead since they’re about his size. My manager showed up, and the guy gets all hurt-sounding, and said I wasn’t treating him like a person, and that I needed some serious sensitivity training. They gave him a free meal at the restaurant and comped his room. They didn’t talk with me over it, because they knew it was BS. They just want people to shut up. That’s what I learned about hotel/casinos. They’ll comp nearly everything if only someone kicks up enough of a stink. 🙄 He would have been comped anyway because the water issue. But the free meal? Good grief.