BEWARE ONLINE SHOPPING DURING THE HOLIDAY SEASON!!!

I am so angry right now!
All I wanted was to buy a cool sign that said "JOY” to fit with my decorations.

I spent days searching Ebay & Amazon until I found the perfect one. Then look what shows up today??
THIS!!

The idiots sent a "YOL" sign?! I am so mad... I contacted the seller and they refuse to replace it or give me my money back!!!
Annnddd!! they also called me STUPID!!!
How is that for customer service????