Ebay puts more money into stopping sellers unfairly banned making new accounts than providing basic seller support!

I was a small time seller on Ebay a few years back, selling second hand games. For years my standard was at above average and to this day I have 100 feedback. After a while I noticed that people were selling digital versions of games, and as postage was the thing that most ate away at my profits i thought it would be a good idea to try this. As a rule of thumb i asked ebay support if I was allowed to do this first, they said I could. So I listed 5 PSN codes. They were legitimate codes from cdkeys.com Myself and countless other people use the site for personal use, it's a recognised company. I listed 5 PSN codes. At the same time, 5 ebay accounts bought these codes and then all of them immediately told Paypal that they were hacked and never intended to make that purchase. Without any evidence, Paypal refunded all 5 of them with MY money, which cost me over £150 and limited MY account over someone else apparently hacking them. I informed ebay support of all of this. I was unable to send or transfer money which meant I couldn't issue refunds. At the same time, and again informing ebay support of this, I was moving houses and didn't have constant access to the internet. I wasn't always able to immediately get onto ebay to ship the items and so i got some negative feedback.I asked Ebay to help with this, and they straight up told me that all I had to do was put "I dont have access to my ebay account so cant fulfil your orders" in the item description. I did this. Regardless some people still bought my items and then left negative feedback as they didnt get their items and i couldnt refund them due to my paypal being frozen. Despite doing as ebay told me they wouldnt rectify the feedback. Also, paypal was being incredibly difficult, demanding countless documents and what not, it actually took months to sort out and in the years since then i've NEVER had an issue with paypal, funny how this is another thing ebay ignores. Now, in the full knowledge that 1. I was moving house 2. didnt have constant access to the internet and 3. had my paypal frozen they gave me several WEEKS to improve my seller standard even though according to their policy i should have been given 3 months. Of course this was literally impossible and they knew it. And the reason for this was they wanted to pocket the money i refunded to paypal as at the time they owned paypal so they'd get that money. Since then I have been constantly contacting customer support who conveniently aren't allowed to look at information regarding this event (i wonder why, because it doesn't add up, maybe?) im talking to a manager and he's literally told me that he wont even look at the conversations in which i contacted ebay support whilst i was having these difficulties in which i asked for help and did everything ebay told me.