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I Believe That Words Are Powerful

I have faith in you.

I work at Walmart. I work on 2nd shift. On weekdays I do grocery or HBA/Pharmacy and on weekends I handle shift break packs. If you don't know what that is, think of it as a bunch of boxes filled with everything. Electronics, apparel, toys, sometimes grocery items too. My jb is to organize it all by department and aisle. Today we did not have a lot of room in recieving, so one of my managers, Derrick, suggets I go by just the departments. We had a lot of stuff back there from Black Friday so it seemed like I had no choice. I do what he says and the third shift manager, Sandra, gets on to the both of us. I was just doing what I was told. I didn't know what to do. Was it my fault? Should I have spoken up to Derrick about it? Was Sandra in the wrong? Was there really no way we could have done it? These questions circled around in my mind as I stayed till 12:30 AM trying to fix what I had done.
Jesse, one of the other managers who si over Sandra, comes up to me. Now normally he is sarcastic and a bit mean sometimes, but I've always thought he was okay. I see him coming towards me expecting a lecture. But surprisingly he is calm. He explains why we need to do it the right way. "It's like washing your clothes without soap and then going back and doing it again with soap. What was the point in doing it the first time? Your labor was wasted here. Third shift is gonna have a harder time with it now." Normally someone would say it all mean and condescending, but I took it well. He was calm, collected, and acknowledged that I was in a tight spot. He finishes with this.
"I know you'll do better next time. I have faith in you." He smiles and walks away.
I think this was the first time I ever heard anyone say that. Or it has been far too long. I was angry at myself and my friends for not staying to help, sad because I thought I would be fired, confused, scared, everything. Yet all it took was those few words and I was okay. I was determined to do as much as I could. I finished half of it, organized it, and took my trash off (They're strict about us not going over 40 hours so I could not stay long) and told him. He thanked me for my help and I went on home.
SW-User
Sounds a cool person, there are some good people around, gives you a boost unrivalled.

 
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