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"You can find another airline to fly, I'd suggest Spirit."

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Watch the moment when an American Airlines employee tells a woman to find a different airline after she called one of his workers 'a bitch.'

https://www.dailymail.co.uk/news/article-9811665/American-Airlines-employee-tells-woman-airline-calling-worker-b-h.html
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drymer51-55, M
It's about time management stands up to abusive customers. The whole "the customer is always right" business mantra has emboldened too many rude, disrespectful and self-entitled customers. Besides, I for one would gladly chose an airline that weeds out these kind of people and send them to other airlines...
beckyromero31-35, F
[@542387,drymer]

Darn right!

It's disgusting the way some people treat workers who are already underpaid.
twiigss41-45, M
I never had a problem with Southwest. Spirit from what I've heard, is like the Walmart of airlines. Low prices, very low passenger satisfaction.

If you can get the Wanna Get Away deals, a 2 hour non stop flight could be as low as $119. If I have to spend a little more for a better experience vs paying a really low price for a bad experience, I'd pay the little bit more money.

But that's just my preference.

 
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