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I would talk to them, and probably try to get them some kind of therapy and counseling. Kids need to know that you care about them. Making a sincere effort to reach them consistently will sometimes convince them that they are loved. It should be sought with tears if it comes to that.
@ErinFrisk: I'm sorry. Maybe this person got dealt a bad hand. It happens, but this person can overcome their parents indifference. It's hard but this person can harness the strength within her or him, and be victorious in life.
@ErinFrisk: I'm sorry to hear that. My family was crazy! Wild and irresponsible. They gave me alcohol and drugs when I was barely a toddler, and I saw things that no little kid should see. It's hard to deal with dysfunctional parents whether it's craziness or indifference.