What’s the last thing in your phone that you took a screenshot of? Don't have to post the image

I had to take a screenshot of a check the city had cashed for the water bill because they claimed I hadn't paid last month. I always pay my bills. So i sent them the proof. And got the. ' oh sorry, our mistake. We'll fix it reply'.

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Neoerectus · M

I had paid for some previously uncredited retirement time (2-1/2 years worth from long ago...$2,000) seven years ago. I discovered it was never credited, despite money taken. I am preparing for retiring next year when the time in seemed short.

I BARELY was able to have the records from bank... would have been gone in 6 months... to prove my payment. The two involved depts could not find evidence since records are purged every three years. 😳

I was NOT a happy camper.

Bexsy

@Neoerectus wow, i bet you weren't happy at all, screenshot sure do come in handy sometimes

Neoerectus · M

@Bexsy Folks do not realize banks only are req'd to have 3 years worth. Seven years came in handy and I was tres happy with them. One bank I adked kept saying I'd have to pay for research... finally one Rep said it was an online record - I didnt know existed. I could not remember from which I made payment (moved in meantime). Luckily both kept 7 years of records.

It irritates me when folks screw up and then make little effort to rectify their mistake. Grrrr.