So I know that some people act neglectful or rude because they have a mental illness

But even if it's understandable, it's not ok, it's still sad but understandable. It's not something I justify, because not eveyone with mental illness is like that. Ofc each case is different.

Just saying.
Like some would use it as a excuse to treat others bad.

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Beautywithin · 36-40, F

I don't agree with it either, but in my line of work i feel some people don't realise they are doing it then some use it to get what they want, it's lucky we are not all like that.