When you order online, which reviews do you read first?

The lowest or the highest?

I was gonna buy one of those neck massages with the rotating thingys in it while at a store. I hopped on Amazon and saw one with more rotating thingys, cheaper, with good reviews. Don't know why i didnt read the bad ones first. Plus it's non refundable so to me that's a red flag.

Back to the store I go.

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TwiddlerofThumbs · F

The lowest to see why it was rated so low, or really, to see if the low rating was justified by more than the packaging being too hard to open or that their UPS driver was an ass. Then I work into the midway reviews - the 5 star reviews are usually pretty pointless, but if there are only a few I go threw them to see if they are all paid respondents or if anyone truly liked the product they bought.

iamnikki · 31-35, F

@TwiddlerofThumbs right. I hate when people leave bad ratings for packaging or slow delivery. Has nothing to do with product inside.