Is this platform really as bad as people claim it is on SiteJabber?

It's some website dedicated to reviewing other websites, and the negative reviews claim that Similar Worlds has unfair and biased moderation along with the administration being passive aggressive and the community being ultra toxic. So far from over a year of using this, I do notice some forums can get quite toxic, but I've never encountered moderators nor administration at all which means I can't personally comment. Seems that despite being the spiritual successor to Experience Project, Similar Worlds doesn't even have its own Wikipedia page like Experience Project does. I do agree with some of the negative reviews about how suspicious it is with the administration and their use of personal data; this website doesn't even have any contact information (excluding support email) nor a real address of the company behind it.