You guys i think i have magic words/tears because whenever someone is rude to me at work i just say the word and management has a word and it stops

Someone else who has been rude to me since day 1 got lectured for being rude to me because i didn't notice something and he was yelling at me for it. I said he has been a jerk since day 1 to me and he got talked to on the spot. I was told it was for his own good.