Ain't that the truth ?

@shuhak Tell me about it!
There's only so much juice you can squeeze from a lemon.

@shuhak Exactly my first thought.

@Nimbus Tell me about it. Unfortunately, where I'm located I have no other options... and they know it.

@shuhak Same here. I give them hell every time I talk to them because with the exception of one winter electric bill they are the most expensive monthly bill I pay. There was a day you could call their Solutions Dept and work something out. Now they tell you what a great deal you already have.

@Gibbon You got a live person??? Wow! I find it next to impossible to get a live person.

@shuhak It's a grueling task. You have to keep saying agent until it finally surrenders. When I get a human I ask for the Solutions Dept. The last time I did this he said how can I help without transferring. I asked and he said he was that Dept. So I'm not sure what to believe. I didn't get any deals just the bit about how good my pkg is. BS.

@Gibbon Good to know. Thanks.