I Love My Job
In 2008 I started playing an online game and soon started helping in the support chat. After a few weeks I was asked to apply for the position of chat mod and that was the start of a five year career.
Over time I got promoted to head of chat mods, supporter, head of support and eventually head of the English community. It was so versatile: maintaining the FAQ, training team members, investigating bugs, dealing with reports, streamlining feedback up and down the hierarchy, correcting translations, etc. And I considered it important to play the game and experiment with features to get to understand the game completely and chat with players to keep in touch with the community too. With such diversity I gladly spent 10 hours a day on it even without payment. I especially enjoyed digging through logs to find missing game money and such.
Sadly the system became too complicated for the programmers and after three updates with only premium features that were too expensive to be used, bug fixes that didn't work, free features that were removed a few hours later due to unsolvable bugs and many new bugs, I decided to quit because I just couldn't defend that anymore.
In the meantime the game has been closed, but I still miss that job. I've had two other volunteer jobs since, but not nearly as enjoyable as that one.
Over time I got promoted to head of chat mods, supporter, head of support and eventually head of the English community. It was so versatile: maintaining the FAQ, training team members, investigating bugs, dealing with reports, streamlining feedback up and down the hierarchy, correcting translations, etc. And I considered it important to play the game and experiment with features to get to understand the game completely and chat with players to keep in touch with the community too. With such diversity I gladly spent 10 hours a day on it even without payment. I especially enjoyed digging through logs to find missing game money and such.
Sadly the system became too complicated for the programmers and after three updates with only premium features that were too expensive to be used, bug fixes that didn't work, free features that were removed a few hours later due to unsolvable bugs and many new bugs, I decided to quit because I just couldn't defend that anymore.
In the meantime the game has been closed, but I still miss that job. I've had two other volunteer jobs since, but not nearly as enjoyable as that one.
