I Have Trouble Telling People How I Feel

Today I called my power company to reinstall my load limiter, after they cut my power at spring time, now with fall weather at full swing I need electricity to run my gas furnace. I'm behind on the payments and they said no reconnection until full amount is paid, I told them that I would not live long on this earth if I dont get some power back on.they called the police who showed up at my work place just before my shift was about to start, questioning me about threats of suicide. Thank you power company for this embarrassing moment with all my co/workers watching on.i told the power company that i have heart disease,diabetic, and severe depression.that i need some compassion, their solution was to report me to the city police force.