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I wonder if there are any computer "geeks" out there who could help me with this question about my computer and why it has been running slow.

I have a PC that runs on Windows 7, and it has been freezing up a lot lately. I was on the phone with a computer technician for quite a while the other day, and I found out that my computer is running on just 2 GB of memory, which isn't nearly enough for all the things that I'm doing with it. So its resources are strained almost beyond its limits. In fact, when he was looking at something (while viewing my computer remotely) he said that my computer was so desperate for more memory that it had actually tried to create more. Wow.

So we found out what type of memory cards my computer needs (DDR2) and ordered 2 memory cards with 4 GB each. I'm hoping that when I get them and put them in (which I'll need some help with, being somewhat of an ignoramus when it comes to computers), my computer will run much better.

However, he said there was something else that might also be an issue, and this is what my question is about. A few years ago, I accidentally spilled a cup of water on my Toshiba laptop. I was pretty freaked out, as I had a lot of stuff saved on it. But my boyfriend managed to salvage the hard drive, though the motherboard was fried, and he put it into a tower for a desktop. So my laptop is now a desktop. But the desktop is a Dell. However, the technician I was on the phone with said that my computer still thinks it's a Toshiba and wants to run like one, though it has to use the motherboard and the memory of the Dell. So it would seem that my computer is having some sort of identity crisis. The technician was actually surprised that my boyfriend had been able to do that - take a Toshiba hard drive and put it into a Dell - and make it work.

So do you think that that will still be a problem, even after my computer has more memory on it? Or can a Toshiba hard drive function in a Dell computer without any problems, if it has enough memory?

I know this was a bit lengthy, but I thought you should know the whole story. The computer technician I talked with on the phone said that this was the most challenging troubleshooting session he had ever had, but he said he enjoyed the challenge and he was happy to help me. I would just like to know what any computer experts on here might think about this.
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TeresaRudolph71 · 51-55, F
@TrunkZ I would definitely want to back up my data before doing that, if I went that route. I have a few flash drives, which will hopefully have enough storage space for my files. Of course, I would also have to reinstall my programs too, so I would need to save something that would allow me to do that, though I'm not sure how. But yeah, I'm not exactly made of money these days, so that might be a better option.
TrunkZ · 56-60, M
@TeresaRudolph71 Hopefully simply adding the new memory helps with your issues. Good luck!
TeresaRudolph71 · 51-55, F
@TrunkZ Thanks!
TrunkZ · 56-60, M
Not an expert but computers are a bit of a hobby. The hard drive's brand shouldn't be a problem. Did he add the Toshiba drive as a second hard drive in the Dell or is it the only hard drive in the Dell? If the drive was just swapped in as the sole drive you might have some difficulties. 2 GB of memory is sparse so adding more is a good first step.
TeresaRudolph71 · 51-55, F
@TrunkZ I think it's the only hard drive on the computer. I'll have to ask my boyfriend about that.

Hopefully it will be better after I add memory.
TrunkZ · 56-60, M
@heherhelp Yup. As to the small amount of RAM and trying to create more memory, she may be referring to swap file.
TeresaRudolph71 · 51-55, F
@TrunkZ Maybe. That might be what he meant. I don't remember where he saw that.
lowmanjr · 22-25, M
Dell does not make hard drives they buy them from manufacturers to use in there systems.The hard drive could be from any one of the manufacturers out there. The hard drive just essentially stores the information. The added ram should speed up the system. You also need to make sure your hard drive has space on it. A hard drive with limited space will run slow also or should say the system can run slow
TeresaRudolph71 · 51-55, F
@lowmanjr That's good to know, thanks. And I've used just about half the space on my hard drive. I may want a hard drive with more space, though I probably don't need it just yet.
SW-User
That technician is an idiot, a hard drive doesn't care what kind of brand it goes into. The computer will run smoother with more ram, so that is good, but it is slower ram. DDR2 is OLD.. It would be wise to update all around. Ram is now DDR4, but you can't just straight swap. You'll need a new CPU and motherboard to go along with it. But if you're trying to get by, you'll have to just install that RAM and I would suggest, if you don't have it yet.. an SSD hard-drive.
TeresaRudolph71 · 51-55, F
@SW-User A solid state hard drive may be the best way to go, if it's still slow after I've added memory. It is an old computer. I got it as a gift back in 2011. And I know that in computer years, that is ancient.
SW-User
@TeresaRudolph71 That is your best bet. Good luck, hope everything works out.
TeresaRudolph71 · 51-55, F
@SW-User Thanks.
shakenama · M
DDR3 or DDR4?... Dual channel mandatory or optional ? Simm or Dimm? Parity even or odd? Kingston or Crucial?
And of course how much memory?

Those are questions that every person has pondered when upgrading memory on a PC. And most can be answered when checking out either Kingstons or Crucials upgrade pages. You put in certain specs about your system and it will advise you what memory upgrades are available for your computer
Kingston
Www.kingston.com/us/search/memory/options

Crucial
Www.crucial.com /usa
TeresaRudolph71 · 51-55, F
@shakenama The guy I talked with determined that it has to have a DDR2. It's a relatively old computer, from 2011. I'm afraid I don't know anything about dual or optional channels, or Simm or Dimm, or parity even or odd. I really should learn more. But I do know that 8 GB of memory is apparently the maximum that this computer can hold.

Thanks for the link. I'll have to check that out. :)
laotzu92 · 70-79, M
All this technical discussion misses the point: You've got an old computer with old operating system, not to mention inadequate memory. It is simpler to just buy a new one; the cost may be a pleasant surprise.
TeresaRudolph71 · 51-55, F
@laotzu92 I may very well end up getting a new computer. In fact, I'm sure I will before 2020, when Microsoft stops supporting Windows 7. But I should mention, I finally got more memory, and a new router, and my computer is running much better now. :)

 
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