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I Shop On Amazon

I have a prime membership, which includes guaranteed two day shipping. Today amazon failed to deliver my stuffs, which are even amazon products, on time. I emailed customer service and received this as part of their response. I'm not really sure how I am supposed to take what they said...

[quote] Please be assured, whenever you place an order, we make sure to take each and every action to prevent you from creating any hassle at Amazon.com as we value our customer investment and trust, more than anything else. [/quote]
AcidBurn
50 replies 68 views Nov 28, 2018
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sarabee1995 · 26-30, F
Wow, that's funny. They do everything they can to prevent you from creating hassles for them including (but I'm sure not limited to) sending out very poorly written automatic email responses!! 😂😂😂
+ 2 · Reply · Translate · Nov 28, 2018
AcidBurn
@sarabee1995 I'm sure Sayali put a lot of time into this email. lol
+ 1 · Reply · Translate · Nov 28, 2018
crazywolf842002 · 36-40, M
You shouldn't shop there it creates way to much work for me.
+ 2 · Reply · Translate · Nov 28, 2018
AcidBurn
@crazywolf842002 I like keeping you busy and out of trouble.
+ 1 · Reply · Translate · Nov 28, 2018
crazywolf842002 · 36-40, M
Ha they already having me working 6 10 hour shifts till Christmas.
+ 1 · Reply · Translate · Nov 28, 2018
AcidBurn
@crazywolf842002 I feel your pain. I did my time in retail.
+ 0 · Reply · Translate · Nov 28, 2018
Mamapolo2016 · F
They did NOT actually say that?

Amazon is having a nervous breakdown. They missed a delivery to me by a day. The auto message on the tracking page was "if you don't get it by Thursday, come back, and we'll help you out."

Usually successful retailers end with a whimper, not a bang.
+ 1 · Reply · Translate · Nov 28, 2018
AcidBurn
@Mamapolo2016 Tis sad, but true. :s
+ 1 · Reply · Translate · Nov 28, 2018
Mamapolo2016 · F
@AcidBurn I would get that framed. A moment of frankness in a sea of crap.
+ 1 · Reply · Translate · Nov 28, 2018
AcidBurn
@Mamapolo2016 good idea 🤔
+ 0 · Reply · Translate · Nov 28, 2018
ProdigalSummer · F
That's an asshole response at best.
+ 2 · Reply · Translate · Nov 28, 2018
AcidBurn
@ProdigalSummer I'm sure it was a typo, but I'm still tempted to have them explain themselves.
+ 0 · Reply · Translate · Nov 28, 2018
ProdigalSummer · F
@AcidBurn my bet is that it was written by someone whose first language isn't English. The words are basically correct but the order is wonky.
+ 1 · Reply · Translate · Nov 28, 2018 · Edited: 5 yrs ago
AcidBurn
@ProdigalSummer Yeah, there are some other, let's say oddities, in the email that back up that bet.
+ 1 · Reply · Translate · Nov 28, 2018
Sharky86 · 36-40, M
I don't get what the message really means... Weird. But I suggest you to just wait for a couple of days, and then act, later.
Once I had a pack delivered (on the website) when it wasn't delivered at all, but the guy at the postal service just saved it as delivered on his device, I suppose. I had the pack the day after, but at the beginning I was like "what?".
+ 1 · Reply · Translate · Nov 28, 2018
Straylight · 31-35, F
That sounds a little back handed.
+ 2 · Reply · Translate · Nov 28, 2018
AcidBurn
@Straylight just a little... I assume it was a typo :s
+ 1 · Reply · Translate · Nov 28, 2018
ozgirl512 · 26-30, F
I would say whoever wrote that needs some English lessons ... What penalties does their guaranteed 2 day delivery incur if they don't deliver?
+ 1 · Reply · Translate · Nov 28, 2018
AcidBurn
@ozgirl512 it used to be a $10 credit and a free month of prime.
This time they offered $5 and a refund of shipping costs when I choose the fastest possible delivery option on my next order.
+ 0 · Reply · Translate · Nov 28, 2018
ozgirl512 · 26-30, F
@AcidBurn I'd think about going back and reminding them of the original deal
+ 1 · Reply · Translate · Nov 28, 2018
SW-User
Lmao what a mixed message 😂😂 i think someone made a mistake somewhere
+ 1 · Reply · Translate · Nov 28, 2018
AcidBurn
@SW-User I'm always so paranoid about calling amazon on anything they do. They've been known for closing people's accounts (give it a google) which means you lose everything, including your gift card balance.
+ 1 · Reply · Translate · Nov 28, 2018
SW-User
@AcidBurn What the 😰 are you serious? That’s some pretty shady stuff going on.. nah nvm I’m sorry to say but it sounds like you’re in an abusive relationship with amazon
+ 1 · Reply · Translate · Nov 28, 2018
AcidBurn
@SW-User I am, but the masochist in me just can't get enough.
+ 1 · Reply · Translate · Nov 28, 2018
CountScrofula · 41-45, M
Hahahahahahahaahaha

Aaaahahahaa
+ 1 · Reply · Translate · Nov 28, 2018
AcidBurn
@CountScrofula I assume "creating" was posta be something like "encountering."
I also assumed these messages were basically form letters. I can't imagine they type them all out for every customer.
+ 1 · Reply · Translate · Nov 28, 2018
CountScrofula · 41-45, M
@AcidBurn Yeah almost certainly a form letter. Amazon automates everything it can possibly automate. Someone probably was on their 17th hour of their shift and the mandatory injections started to cause neural failures.
+ 1 · Reply · Translate · Nov 28, 2018
AcidBurn
@CountScrofula Why don't they just have alexa handle it?
+ 1 · Reply · Translate · Nov 28, 2018
VeronicaJane
Was that written by someone with English as a second language?
+ 1 · Reply · Translate · Nov 28, 2018
AcidBurn
@VeronicaJane I have no idea. Their name looks foreign, but I can't make that assumption.
+ 0 · Reply · Translate · Nov 28, 2018 · Edited: 5 yrs ago
VeronicaJane
@AcidBurn LOL... they want to prevent you from creating any hassle at Amazon.com? 🤔
+ 1 · Reply · Translate · Nov 28, 2018
AcidBurn
@VeronicaJane it would appear so ...
+ 0 · Reply · Translate · Nov 28, 2018
morrgin · F
I assure you that if you go to these webpages...and click on my affiliate links...just kidding.
+ 1 · Reply · Translate · Nov 28, 2018
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AcidBurn
@vincent1 I do for some things. Usually I prefer to avoid people and pay less. Plus, there are things I just can't find where I live.
+ 0 · Reply · Translate · Nov 28, 2018
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Pfuzylogic · M
Amazon is there only for the money.
They don’t keep promises. 😇
+ 0 · Reply · Translate · Nov 28, 2018
Pfuzylogic · M
@AcidBurn
Have you bought anything else yet or are you going to let them wonder if they won you over?
+ 1 · Reply · Translate · Nov 28, 2018
AcidBurn
@Pfuzylogic not yet. I like to lay low and play hard to get for a lil while after they smack me around a bit.
+ 1 · Reply · Translate · Nov 28, 2018
Pfuzylogic · M
@AcidBurn
I like how you work it. 😎
Make them earn that money!
+ 1 · Reply · Translate · Nov 28, 2018
SapphicHeart · F
😂
+ 1 · Reply · Translate · Nov 28, 2018
 
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