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Anyone here ever met a "patient advocate"?

I have heard of such people. They are even listed in the booklet of services my HMO provides (Kaiser Permanente). Last year, I was in bad shape, in and out of the hospital. No one seemed to be able to put me in touch with a patient advocate. The staff at the first hospital I was in kept telling me the patient advocate would come see me soon, but I was there 10 days and although I mentioned it daily, it never happened.

Later, after I got out of the hospital, I tried calling the number listed in the Kaiser pamphlet, but I got a recording that did not allow any message to be left. I have called all over their facilities, have asked doctors and nurses and receptionists; no one seems to know anything about it.
nedkelly · 61-69, M
I am a financial advocate for my clients
SW-User
I've heard of them but never encountered one.
ReaperofTime · 46-50, M
Like the unicorn.....
SW-User
they are there to assist you to make good decisions
greenmountaingal · 70-79, F
They weren't "there" so they couldn't help me with anything. Also, the problem was that I was in a hospital that was refusing to properly treat a serious infection. I really needed someone to talk to my doctors and get them to do something. Eventually, I did wind up in another hospital where they treated my infection and I recovered. But I have health problems now due to how much damage the untreated infection did.
MrBrownstone · 46-50, M
I never even heard of that.

 
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