How can I get a patient advocate or social worker?

I need someone to manage my life, perhaps find a home I could go into. I am feeling sick, crazy, completely unable to function. The best I could do was the social worker who visited me on request (it took 24 hours while I lay on a short gurney) while I was in the ER recently. He told me he could do nothing for me. Then he gave me a sack of complicated looking forms and pamphlets and told me to read them "when you have the time." I can't easily figure out anything. I came home, put the sack next to my bed. Today I was determined to read at least some of it somehow but...I have lost the sack. I searched and searched. I don't know where it went. In a way I am relieved, because in the shape I am in, it would have baffled and frustrated me and set off another panic attack.

I belong to Kaiser. Supposedly there ARE patient advocates but I cannot get in touch with any and no one seems to know anything.