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I Want to Succeed In My Goals

I try so hard to succeed in finding the best job to carry me to the finish line...to make a better life for myself. However, every time I think I’ve found that job, it disappoints me. I find myself indescribably unhappy, and I get stuck in a never ending cycle with customer service that wears on my soul. There are good things about the job I just acquired, but is it worth the nastiness of the customers when it’s not even your fault? It’s a call center job, so being that they don’t have to look you in the eyes, they feel it’s okay to be as nasty as they want. It’s not fair. They don’t all know what it’s like to be learning a new trade within the customer service world.

I’ve been in customer service for 20 years, and I can now confidently say that phone work is tougher than face to face. Sure you don’t talk to them again, but you’ll always remember how mean their voice was over the phone. It rings in your memory. And even though you know it wasn’t your fault, you will still remember how hurtful they tried to be to get their way. They say it because it’s easier, and they know they can get further by pushing you. Phone work is far from fair if you aren’t hard headed, and you let your emotions take over. But of course, I want to keep that part of myself. It’s the last bit of my humanity I still have left after customer service has tossed me around like a rag doll.

I didn’t think it could get any worse. And to think, I used to be a complete extrovert. Well, it made me half introverted, and I am fine only because it opened my eyes to how mean some people can truly be. I am not a mean person, nor do I want to be. And I am not going to allow the phone work to take the last bit of my kindness away. I just have to be strong, but how do I do that without going stone cold? How am I going to stay in a job that doesn’t seem fit for me? Will I find my way out while being full time? This isn’t me. But I have to do something.

 
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