what do you do when you buy a CD from amazon and it gets delivered and there is a crack in the cd case

i bought a couple of CDS from amazon yesterday, they were delivered today, the four tops greatest hits and the jacksons greatest hits, double cds, and in both cd cases there were cracks in them...i have already unpackaged the cellophane off the cds, but not yet played them in my stereo.

anyway, what do you do when you discover cracks in brand new cd cases? should i not let it bother me? i haven't enough money to buy replacement cds on amazon...and i couldn't be bothered trying to send them back, that would be a ball ache and inconvenience...plus i have already thrown away the cardboard packaging the cds came in.

any advice?

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Picklebobble2 · 56-60, M

Depends how much hassle you're willing to endure.

By rights these things should arrive in perfect condition. But as we all know Amazon delivery drivers are under the cosh to deliver ASAP and those who load the vans probably the same so things are probably thrown in haphazardly rather than placed properly, and then tossed about before it arrives.

Go ahead and complain, but expect all kinds of excuses before replacements are sent.

And as others have pointed out you can pick up replacement covers in many places these days fairly cheaply.