Community
No Notifications
Only logged in members can reply and interact with the post.
Join SimilarWorlds for FREE »

Would you be angry if a store employee followed you outside to take a closeup photo of you and your car and license plate?

Ive gone to this spa biweekly for about one year and have always paid promptly including generous tip. This time I forgot my wallet and I quickly explained everything. I gave the manager my phone number and apologized. I explained that I would return within 15 min. She asked me to leave my cellphone with her which I declined to do. She reluctantly approved me to leave and said please return. And once I got in my car the paparazzi employee ran out snapping every photo that they could from every angle. When I came back within about 10 minutes to pay I told her that I would not be back again because that behavior was rude. She said sorry and literally ran away after swiping my card.
REMsleep
41-45, F
26 replies 82 views Feb 16, 2020
Share Link
Top | Newest First | Oldest First
bijouxbroussard · F Best Comment
Of course. Very angry, but not necessarily surprised. On the other hand, if you’ve been a regular customer, a letter, phone call or email to whomever is making money from this spa, explaining to them exactly [b]why[/b] they’re losing a good customer, wouldn’t be amiss.
You might also check if they’re listed in [b]Yelp[/b]. You were treated outrageously and others should know about it.
+ 5 · Reply · Translate · Feb 16, 2020
SnailTeeth · 36-40
No, I wouldn't be offended. They're just covering their own asses. I'm sure the employee would not do this, if they made enough money to visit the spa regularly. However, most estheticians have a salary that is just above minimum wage. Minimum wage is not a liveable wage. Thus, I doubt they could afford to pay your bill, if you never came back, and would not wish to risk losing their job.

If anything, it sounds like they lost a difficult customer, which really isn't a loss for them.
+ 4 · Reply · Translate · Feb 16, 2020 · Edited: 4 yrs ago
SnailTeeth · 36-40
@REMsleep Perhaps, I do think people tend to overreact, and this just could be a case of both parties overreacting.
+ 1 · Reply · Translate · Feb 16, 2020
REMsleep · 41-45, F
@SnailTeeth Ok I guess feeling offended is an overeaction in your book because thats all that I did. I won't spend my hard earned money in a place where people treat me that way and when I got back there to tell her she swiped my card and ran away. Shameful. Not respectful
+ 0 · Reply · Translate · Feb 16, 2020
SnailTeeth · 36-40
@REMsleep Have you tried asking yourself what's the point in getting offended? Does being offended serve you well in your life?
+ 0 · Reply · Translate · Feb 16, 2020
perceptivei · 36-40, F
That's terrible customer service. A regular BI-WEEKLY customer for almost a year??? Unbelievable. Idiots. They lost a good customer.
+ 3 · Reply · Translate · Feb 16, 2020
ozgirl512 · 26-30, F
I think you have a right to be pissed... As you've shown, that's not the way to keep customers
+ 3 · Reply · Translate · Feb 16, 2020
Gusman · 61-69, M
Having been a member for so long I would take offence and would most likely go elsewhere.
+ 2 · Reply · Translate · Feb 16, 2020
SubstantialKick · 31-35, M
Unless she is an undercover law enforcement agent she shouldn't be doing that.
+ 2 · Reply · Translate · Feb 16, 2020
MellyMel22 · F
[i][c=#BF0080]I wouldn’t go back either, but I prob would’ve punched the one taking pics. [/c][/i]
+ 1 · Reply · Translate · Feb 16, 2020
4meAndyou · F
Most people who forget their money don't lose their temper because a place of business didn't trust them. You ALWAYS leave something of value like your watch or your cellphone or your ring if you have to run home to get your wallet. When you refused, you probably set off all their mental alarm bells.
+ 1 · Reply · Translate · Feb 16, 2020
REMsleep · 41-45, F
@4meAndyou I never lost my temper. I never yelled or raised my voice. I am also not a stranger there. How many customers spend 1600 a year somewhere and then suddenly decide to run out on a single bill. They know me. I would have glady allowed her to write down my license plate. She did not ask for it but then ran outside and took 10 pictures of me and my car. I wasn't going to leave my valuables with her. Im tired of shops acting like they are suspicious of good customers.
+ 0 · Reply · Translate · Feb 16, 2020 · Edited: 4 yrs ago
ArtOfChaos · 41-45, M
Poor you. You were treated like a peasant.
+ 2 · Reply · Translate · Feb 16, 2020
NigelDoes · 56-60, M
Wow that's crazy. Yes I would be angry.
+ 2 · Reply · Translate · Feb 16, 2020
This comment is hidden. Show Comment
Ingwe · F
a repeat customer
they should've reacted differently
the one taking the photos could've just walked with you to the car
+ 1 · Reply · Translate · Mar 29, 2020 · Edited: 4 yrs ago
Mindful · 56-60, F
Sounds like she was embarrassed and went to tell the paparazzi employee
+ 1 · Reply · Translate · Feb 16, 2020
Rambler · M
That’s really inappropriate. I would have done what you did
+ 1 · Reply · Translate · Mar 29, 2020
4thdimensiondream · 61-69, M
I would have felt just like you. I’d never go back. Very weak customer service on their part. Curious if you normally pay with a credit card, which you might not, couldn’t they look up the number?
+ 0 · Reply · Translate · Feb 18, 2020
wilderflower · F
Are you on a membership plan?
+ 0 · Reply · Translate · Feb 16, 2020
REMsleep · 41-45, F
@wilderflower No but I go there every 2 weeks. Have paid tons of money for various services.
+ 0 · Reply · Translate · Feb 16, 2020 · Edited: 4 yrs ago
wilderflower · F
@REMsleep That seems like an extreme way to make sure you’re gonna pay.
+ 1 · Reply · Translate · Feb 16, 2020
Entwistle · 56-60, M
No but I would photo them back.
+ 0 · Reply · Translate · Feb 16, 2020
 
Post Comment