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I got to hood at work an i think im gonna get fired

I shouldnt have but I fought with a customer who was being rude. I was working the front an I said to some lady hi what can i get for you. I say that to everyone an it usually good. Not this lady she said arent you suposed to say hi welcome to the place i work at what can i get for you today. I ignored her an ask if i can get her anything else. she then said what if i was your manager an i said you ain't and gave her the total. i know she got my name i saw her lookin at my badge few times i swear she got my name.

yeah i know i could have done it better but damn dont be comin up in a chicken place wanting things your way an thinkin you gonna get that top line 5 star resteraunt service. lady you in the wrong place this is a chicken place not some gorden ramsey place.
DearAmbellina211341-45, F
She was probably a secret shopper.馃檮

I don't kiss ass. I don't kiss my superior's ass and I damned sure don't kiss customer ass. I will be polite and professional, and if that's not enough for you, fuck off.

I went off on a customer only once because she was pushing and pushing and actually snapped her fingers in my face like I was a dog. I threw her ass out of the store then closed for the rest of the day. The company said I had to go to anger management or be fired. 馃槀 I did the anger management. But I left that job less than a year later because I found something else I liked better.
SW-User
Sometimes waiters and waitress don't have their justice. The owner usually leans on the customer's side. 馃槙
Cooper802Forever22-25, M
Plot twist: It was the regional manager coming and checking in on things...
SW-User
@Cooper802Forever nah it was some chick in grungy clothes
PeacefulF
Until it is a secret shopper, which is exactly what she sounds like 馃槷
PeacefulF
@SW-User or maybe you will need to here soon. 馃槰
SW-User
@Peaceful i already told my boss an wrote my statement about it to cover my ass. he aint respond yet but i at least cover my ass an i got a witness
PeacefulF
@SW-User good luck.
GJOFJ361-69, M
Haven't you heard the expression " The customer is always right"?
You were definitely in the wrong here
SW-User
@GJOFJ3 nah she was wrong expectin 5 star top level service at a chicken place. I greeted her nice an only got down when she got down. she decided to take it to that place when i was nice to start with
NeuroticByNature41-45, F
People are jerks. Dont worry about it. It sounds as if you were polite for the most part. You didnt curse so she doesnt have a complaint.
You are overthinking it. The worst that might happen is retraining in proper protocol...

 
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